Dave Thomas (溫蒂漢堡創辦人)

“Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.”

— Dave Thomas, Wendy’s founder

「不管你是賣漢堡還是電腦,我們都在服務客戶的產業。我們的目標必需是每天超出客戶的預期。」– 戴夫・湯馬斯 (溫蒂漢堡創辦人)

  • “exceed” 是「超越;超出」,為動詞。如:He was fined for exceeding the speed limit. (他因超速而被罰款。)
  • 戴夫・湯馬斯 (1932-2002) 為美國企業家及慈善家,全球第三大連鎖速食餐廳溫蒂漢堡 (Wendy’s) 的創辦人及前執行長。



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