Dave Thomas (温蒂汉堡创办人)

“Whether you sell hamburgers or computers, we’re all in the customer service business. Our goal must be to exceed our customers’ expectations every day.”

— Dave Thomas, Wendy’s founder

「不管你是卖汉堡还是电脑,我们都在服务客户的产业。我们的目标必需是每天超出客户的预期。」– 戴夫・汤马斯 (温蒂汉堡创办人)

  • “exceed” 是「超越;超出」,为动词。如:He was fined for exceeding the speed limit. (他因超速而被罚款。)
  • 戴夫・汤马斯 (1932-2002) 为美国企业家及慈善家,全球第三大连锁速食餐厅温蒂汉堡 (Wendy’s) 的创办人及前执行长。



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